News and Alerts

NEWS

Possible disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/25/25 we will have contract workers in your area working

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Possible disruption in service Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/24/25 we will have contract workers in your area working

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Pelican Point Notice of Infrastructure Upgrade – May 8th, 2025

Dear Pelican Point Customers, Starting Thursday May 8th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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BCS Notice of Infrastructure Upgrades – May 5th, 2025

5-2-25 Dear BCS Customers, Starting Monday May 5th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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Irrigation Meter Installation on 5/1/25.  

Diamond Bar Gem State Customers with irrigation meters: REMINDER NOTIFICATION Your irrigation meter will be installed on the morning of 5/1/25.  

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Gem State Rate Case Customer Notice

On February 28, 2025, Gem State Water Company filed an amended application with the Idaho Public Utilities Commission (IPUC) for a proposed general rate

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Pelican Point Watering Schedule Effective Immediately

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Dear Customer: Due to record water usage Cascadia Pelican Point customers will be placed

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Pelican Point Rate Case Customer Notice

To: Cascadia Water Customers The following notice was sent to customers that have filed a comment directly to the Washington Utilities & Transportation

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Spirit Lake East KEC Project

          An Important Message from Kootenai Electric Cooperative   Dear Property Owner: As you may know, Kootenai Electric Cooperative (KEC) has

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Final Order Gem State Rate Case

Schedule No. 1 Recurring Charges for Gem State Water Company (Legacy Spirit Lake East Water Company and Bar Circle “S” Water, Inc.) Customers: METERED

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Gem State Rate Case Final Order 3-1-2023

The final order from the PUC can be viewed using this link:

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OUTAGES & ALERTS

Customers of the Gem State – Troy Hoffman Water System

Informative Notification Customer of the Gem State – Troy Hoffman Water System On August 1, 2025 customers of the Troy Hoffman system were notified of a

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Spirit Lake East Planned Outage

There will be a planned outage on Monday, August 4th starting at 10am lasting for approximately 3hrs. This water outage will affect some customers on N. Priest

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Diamond Bar Water Shut Off Notice

To our valued customers, Diamond Bar customers, you will be experiencing water outage due to a car accident hitting a hydrant on Boekel and Ramsey. We realize

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Diamond Bar Planned Outage

250 Northwest Blvd. Suite 210 Coeur D’Alene, Idaho, 83814 Diamond Bar Planned Outage There will be a planned outage on Monday July 14th starting at

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Diamond Bar Planned Outage

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 There will be a planned outage on Monday July 7th starting at 9am lasting for

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Possible disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/25/25 we will have contract workers in your area working

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Possible disruption in service Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 1-877-755-9287 Starting Today 6/24/25 we will have contract workers in your area working

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Disruption in service: Due to Upgrades

250 Northwest Blvd. Suite 210Coeur D’Alene, Idaho, 83814 Disruption in service: Due to Upgrades **NOTICE** Please be advised on behalf of Gem State

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Temporary Water Service Interruption – Pelican Point (5/20/2025)

Dear Pelican Point Customers, A select few customers in Pelican Point currently have a temporary, unplanned shutdown of their water service due to contract

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Pelican Point Notice of Infrastructure Upgrade – May 8th, 2025

Dear Pelican Point Customers, Starting Thursday May 8th, we will have contract workers in your area working on infrastructure upgrades. They may be working in

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